Kyndryl Introduces Policy-Governed Agentic AI
Kyndryl has announced a groundbreaking capability for creating policy-governed agentic AI workflows, aimed at helping enterprises scale their use of agentic AI in complex and highly regulated environments. This innovative approach utilizes policy as code, which transforms organizational rules, regulatory requirements, and operational controls into machine-readable policies.
Transforming Compliance in AI Workflows
The policy as code capability allows for automated policy enforcement, establishing guardrails that codify compliance and enhance transparency across enterprise operations. This addresses significant challenges faced by organizations, as 31% of customers cite regulatory or compliance concerns as major barriers to scaling technology investments.
By defining operational boundaries and ensuring that agent actions remain explainable and aligned with customer-defined business and regulatory requirements, Kyndryl aims to reduce costs, accelerate decision-making, and eliminate errors, thus powering AI-native workflows within defined policy constraints.
The Kyndryl Agentic AI Framework
Kyndryl’s policy as code capability is a critical component of its Agentic AI Framework. This framework provides a logical enforcement layer that dynamically governs how AI agents execute, interact, and operate across systems. The foundation of this approach is built on decades of experience managing complex enterprise environments and the nearly 190 million automations managed monthly for mission-critical systems.
Key Features of Policy-Governed Workflows
- Deterministic Execution: Agents only perform actions permitted by predefined policies, significantly lowering operational risk.
- Elimination of Hallucination Impact: Guardrails prevent unpredictable or unauthorized actions, mitigating operational risks associated with agentic hallucinations.
- Audit-by-Design Transparency: All agent actions and decisions are logged and can be explained, supporting compliance and oversight.
- Human Supervision: Tasks are executed according to established policies, observable via a management dashboard to ensure consistency in actions and decisions.
Applications Across Various Sectors
Kyndryl’s structured approach to managing agentic workflows is ideal for sectors such as financial operations, public services, and supply chains, where reliability and predictability are paramount. By embedding policy-governed workflows into business operations, Kyndryl enables the controlled deployment of autonomous agents.
Conclusion
Organizations looking to integrate agentic AI into their operations can learn more about Kyndryl’s offerings by connecting with a Kyndryl Consult expert. This initiative emphasizes the importance of enterprise-grade policies, oversight, and compliance controls in the effective deployment of AI solutions.
For more information, interested parties are encouraged to reach out to Kyndryl directly.
