Category: News

AI Voice Agents and TCPA Compliance Risks

Experts warn that AI-powered voice agents used by lenders could inadvertently violate the Telephone Consumer Protection Act (TCPA) by failing to secure proper consumer consent. With hefty penalties for non-compliance, companies must enhance their compliance measures to prevent unlawful contact with consumers.

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Activist Investors: The New AI Governance Test

Activist investors are increasingly evaluating how boards use AI, focusing on fiduciary effectiveness rather than just efficiency. As AI tools become integral to decision-making, boards face scrutiny and potential legal risks for neglecting these technologies.

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AI Accountability in Healthcare: Who Is Responsible?

An investigation revealed that an AI tool used by a major insurer denied over 300,000 claims in two months, often without patients knowing if a physician reviewed their cases. This raises critical governance questions about accountability and patient rights when AI influences healthcare decisions.

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Global Implications of the EU AI Act on Malicious AI Use

The EU’s Artificial Intelligence Act (AI Act) is a pioneering regulatory framework designed to address the malicious use of AI and serve as a global governance model. However, gaps in its coverage risk undermining its effectiveness, necessitating periodic revisions to enhance its scope and international applicability.

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India’s Strategic Approach to Regulating Deepfake Technology

India is addressing the rising risks associated with deepfake technology by committing to stronger regulations, as emphasized by Union Minister Ashwini Vaishnaw. The government aims to create a trusted AI ecosystem that respects local cultural contexts while attracting significant investments in the AI sector.

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