Poppulo First In Industry To Earn ISO Certification For Responsible AI
KUALA LUMPUR, Oct 2 — Poppulo, a global provider of employee communications and digital signage solutions, has achieved a significant milestone by obtaining the ISO/IEC 42001:2023 certification, which stands as the world’s first international standard for Artificial Intelligence Management Systems (AIMS).
This certification distinguishes Poppulo as the only player in its category to earn this recognition, serving as a benchmark for responsible AI governance.
Importance of the Certification
The ISO certification, effective immediately, provides third-party validation of Poppulo’s practices in governance, risk management, and accountability, following a rigorous audit conducted by an accredited body. This achievement offers assurance to enterprises that are rapidly adopting agentic AI technologies, confirming that Poppulo’s platforms are built on resilient systems and responsible practices.
Leadership Insights
Poppulo’s chief executive officer, Ruth Fornell, emphasized the importance of this certification in today’s discerning technology landscape, stating, “As enterprises grow more discerning about their technology partners, they are asking tough questions: How do you manage AI risk? What is your governance framework? Can you prove it? This certification allows us to answer those questions with authority.”
Furthermore, the company’s chief information security officer, Chris Payne, highlighted that maintaining compliance requires continuous improvement, regular audits, and vigilance to address emerging governance challenges. This ensures responsible and effective engagement across all channels.
Innovations and New Tools
In conjunction with the certification, Poppulo is accelerating the rollout of its new agentic AI tools. These include:
- Analyze: Delivers personalized insights and recommendations.
- Create: Enables rapid content generation at scale.
Poppulo has also introduced new capabilities within its communications platform, such as AI-powered email translation and a personal AI assistant designed to provide instant access to performance metrics, campaign strategies, and best practices.
Conclusion
These innovations empower communications teams to make faster, data-informed decisions, streamline workflows, and deliver more relevant messaging to global audiences. With this certification, Poppulo positions itself as a trusted leader in delivering safe, ethical, and enterprise-ready AI for employee communications and digital signage.
