LG Uplus Achieves International ISO Certification for Responsible AI Management
On June 10, 2025, LG Uplus announced a significant milestone in its commitment to responsible artificial intelligence (AI) management by obtaining the prestigious international certification, ISO/IEC 42001. This certification underscores the company’s dedication to providing transparent and trustworthy AI services, enhancing its competitive edge within the rapidly evolving AI sector.
Significance of ISO/IEC 42001
The ISO/IEC 42001 certification is the world’s first international standard specifically designed for AI governance, jointly established by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). This standard offers a comprehensive framework for organizations to systematically operate and manage AI in a responsible manner. As concerns regarding the societal and ethical implications of AI continue to grow, LG Uplus has developed a management system that aligns with these global standards, leading to its successful accreditation.
The Certification Ceremony
The certification ceremony took place on June 9 at LG Uplus’s headquarters in Yongsan, attended by prominent figures including CEO Lee Sang-yeop, CTO of LG Uplus, Vice President Jeon Byung-ki of the AX Technology Group, and Moon Dong-min, President of the Korean Standards Association. This event marked a significant recognition of LG Uplus’s efforts in fostering responsible AI practices.
Building a Responsible AI Management System
To achieve the ISO/IEC 42001 certification, LG Uplus developed a comprehensive AI management system that encompasses:
- Environmental Analysis
- Risk Identification and Assessment
- Control Plan Establishment
- Performance Evaluation
Furthermore, the company integrated AI governance and ethics standards that align with LG Group’s corporate strategy, establishing a proactive framework to mitigate potential risks associated with AI technology deployment and utilization.
Enhancing Technical Reliability
Already possessing existing ISO certifications in information security and quality management, LG Uplus’s new AI management system further validates its technical reliability on an international scale. This certification serves as a solid foundation for customers to engage with AI services with confidence.
Impact on LG Uplus’s AI Strategy
The achievement of ISO/IEC 42001 is expected to play a pivotal role in realizing LG Uplus’s ambitious ‘4A’ AI strategy, which was announced earlier in the year. The ‘4A’ framework focuses on:
- Assured AI (trust-based AI)
- Adaptive AI (customer-centered AI)
- Accompanied AI (AI that supports daily life)
- Altruistic AI (AI that benefits humanity and society)
Commitment to AI Ethics
In addition to its certification efforts, LG Uplus is dedicated to continuously refining its internal systems to enhance AI ethics. The company has implemented technologies that automatically de-identify sensitive information entered by users and proactively block harmful or inappropriate data. Moreover, LG Uplus collaborates with LG AI Research and other group affiliates to establish an AI governance system that minimizes risks throughout the development and application processes.
Concluding Remarks
CEO Lee Sang-yeop articulated the importance of this certification, stating that LG Uplus has demonstrated an internationally trusted AI management framework. He emphasized the company’s commitment to providing the safest and most differentiated AI experiences through ongoing technological and ethical innovations.
