CJEU’s Inquiry into AI Act and Automated Decision-Making Challenges

CJEU Receives Queries on the AI Act Regarding Automated Decision Making

The Court of Justice of the European Union (CJEU) has been approached with significant questions concerning the AI Act and its implications for automated decision-making (ADM). This inquiry stems from a request made by Bulgaria’s Sofia District Court on November 25, 2024, related to the provisions governing ADM under the AI Act.

Background of the Case

The case, designated as C-806/24, emerged from a dispute involving a telecom company and a consumer who failed to pay their bills. The consumer contends that the telecom’s method of automatically calculating fees constitutes an ADM system, which is therefore subject to Article 86(1) of the AI Act. This article emphasizes the need for transparency, human review, and fairness within ADM systems.

The Bulgarian court has requested the CJEU to clarify 17 legal questions, referencing not only the AI Act but also the Unfair Terms Directive and the Consumer Rights Directive.

Key Questions Raised

The Bulgarian court has articulated three primary areas of inquiry for the CJEU:

  1. Consumer Rights: The court seeks to understand the consumer’s right to be informed and to request reviews of decisions made by ADM systems.
  2. Fairness in Compensation: Questions have been raised about the fairness of imposing a compensation fee when a contract has concluded, under the scope of consumer protection law.
  3. Cost Responsibility: The court queries whether a consumer can be held liable for court costs due to non-payment if the trader failed to clearly explain the ADM prior to legal proceedings.

Interpretation of Article 86(1)

The first set of questions focuses on interpreting Article 86(1) of the AI Act, which stipulates that individuals subjected to decisions based on high-risk AI systems are entitled to receive “clear and meaningful explanations” regarding the role of the AI in the decision-making process.

Specific inquiries regarding this article include:

  • Must the trader inform the consumer about the decision-making process of the ADM system, including details on the algorithm used to calculate invoices?
  • Does the court possess the authority to compel the trader to disclose black box data, source code, and algorithms relevant to ADM decision-making?
  • Does the consumer have the right under Article 86(1) to request explanations or algorithms related to the ADM process?
  • Can the consumer demand a human review of ADM decisions, and must this review be conducted by a judge in formal judicial proceedings?

Implementation Timeline

Although the AI Act officially came into force in August 2024, it’s noteworthy that Article 86(1) will not be applicable until August 2, 2026. A judgment from the CJEU is anticipated by mid-2026, which could have profound implications for the application of ADM in the EU.

Conclusion

This inquiry highlights the ongoing evolution of regulatory frameworks surrounding artificial intelligence and automated decision-making. As technology continues to advance, the legal landscape must adapt to ensure consumer rights are protected while fostering innovation. Stakeholders, including technology companies and legal experts, will be closely monitoring these developments to navigate the complexities of AI regulation effectively.

More Insights

Revolutionizing Drone Regulations: The EU AI Act Explained

The EU AI Act represents a significant regulatory framework that aims to address the challenges posed by artificial intelligence technologies in various sectors, including the burgeoning field of...

Revolutionizing Drone Regulations: The EU AI Act Explained

The EU AI Act represents a significant regulatory framework that aims to address the challenges posed by artificial intelligence technologies in various sectors, including the burgeoning field of...

Embracing Responsible AI to Mitigate Legal Risks

Businesses must prioritize responsible AI as a frontline defense against legal, financial, and reputational risks, particularly in understanding data lineage. Ignoring these responsibilities could...

AI Governance: Addressing the Shadow IT Challenge

AI tools are rapidly transforming workplace operations, but much of their adoption is happening without proper oversight, leading to the rise of shadow AI as a security concern. Organizations need to...

EU Delays AI Act Implementation to 2027 Amid Industry Pressure

The EU plans to delay the enforcement of high-risk duties in the AI Act until late 2027, allowing companies more time to comply with the regulations. However, this move has drawn criticism from rights...

White House Challenges GAIN AI Act Amid Nvidia Export Controversy

The White House is pushing back against the bipartisan GAIN AI Act, which aims to prioritize U.S. companies in acquiring advanced AI chips. This resistance reflects a strategic decision to maintain...

Experts Warn of EU AI Act’s Impact on Medtech Innovation

Experts at the 2025 European Digital Technology and Software conference expressed concerns that the EU AI Act could hinder the launch of new medtech products in the European market. They emphasized...

Ethical AI: Transforming Compliance into Innovation

Enterprises are racing to innovate with artificial intelligence, often without the proper compliance measures in place. By embedding privacy and ethics into the development lifecycle, organizations...

AI Hiring Compliance Risks Uncovered

Artificial intelligence is reshaping recruitment, with the percentage of HR leaders using generative AI increasing from 19% to 61% between 2023 and 2025. However, this efficiency comes with legal...