Day: February 3, 2026

Building Trust and Ethics in AI Implementation

At the Compliance Week AI event in Fort Lauderdale, keynote speaker Jen Gennai emphasized the importance of defining clear goals for AI before implementation. The event gathered over 100 compliance executives to discuss AI adoption and the necessity of embedding ethical practices from the start.

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AI in Insurance Claims: Balancing Efficiency with Bad Faith Risks

Artificial intelligence (AI) is increasingly used in insurance claims handling, offering benefits like speed and accuracy but raising litigation risks related to allegations of bad faith. The case of Estate of Lokken v. UnitedHealth Group, Inc. highlights how reliance on AI tools can lead to claims that individualized judgment was replaced, increasing potential exposure for insurers.

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