AI Chatbots: Manipulation, Legal Loopholes, and the Illusion of Care
The subtle yet potentially devastating impact of personified AI chatbots, particularly in therapeutic settings, demands immediate and careful consideration. While existing EU legal frameworks offer fragmented protection, significant loopholes remain, leaving vulnerable users exposed to manipulation and harm. Relying on manufacturers’ disclaimers or narrowly defined medical device classifications proves insufficient. A more holistic and proactive approach is needed, one that acknowledges the unique social dynamic created by these AI companions and prioritizes user safety over unchecked technological advancement. The current system struggles to address the novel risks arising from these relationships, highlighting the urgent need for updated legal and ethical guidelines that reflect the realities of AI’s increasing presence in our lives and minds.